Comm 301
Final Exam Study Guide
(Parts 1, 2, 3, 4 and 7),
1. What do employers rank as the most important skill for job success?
2. What are the elements in the Communication Process?
3. What is the rhetorical situation?
4. Who are Aristotle and Cicero? What are the cannons of rhetoric?
5. What are “ethical ground rules”?
6. What is plagiarism? What different forms does it take?
7. What is the difference between direct quotations and paraphrasing?
8. How much of a message do we remember immediately after hearing it?
9. What is the difference between “thought speed” and “speech speed”?
10. What is the difference between defensive and selective listening?
11. What are the guidelines for offering feedback when evaluating speeches?
12. Be able to distinguish between the different types of speeches.
13. What are the steps in the speech making process?
14. What is a general purpose, specific purpose and Thesis statement?
15. How many times should you practice your speech?
16. Be clear about the rules and principles for outlining speeches.
17. What are strategies for managing speech anxiety?
18. What role do beliefs, attitudes and values play in analyzing your audience?
19. What should you remember about captive audiences? What if your audience is negatively disposed towards your topic?
20. What are the cultural differences discussed in chapter 7? Provide examples of individualistic and collectivistic cultures.
21. What kind of questions might a student ask when constructing a survey?
22. What types of supporting material are discussed in chapter 9?
23. What is the difference between primary research and secondary research?
24. What is speech coherence, unity and balance?
25. What are the types of organizational patters discussed in Chapter 13? Be familiar with the form of each type.
26. What are the two primary outlining strategies discussed in chapter 14? Be prepared to construct an outline, using correct outline format for this exam.
27. Be able to identify and define the primary types of speeches in Part 7 of your text? What are the goals of each type?
28. Be familiar Maslow’s hierarchy of needs.
29. What are ethos, pathos and logos?
30. Be able to recognize fallacies in chapter 24.
31. Be able to recognize claims of fact, value and policy.
Vocabulary
Ethnocentrism
Cultural intelligence
Oratory
Copyright
Demographics
Cherry-picking
Slander
Malapropism
Cliché
Alliteration
Simile
Analogy
Parallelism
Transition statement
signpost